HomeComplaintsBeem Casino - The player's withdrawal is delayed.

Beem Casino - The player's withdrawal is delayed.

Amount: €500

Beem Casino
Safety Index:Very low
Submitted: 27 Sep 2022 | Case closed : 12 Oct 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player's withdrawal is delayed for over a month. The complaint was closed as the player stopped responding.

Public
Public
2 years ago
Translation

I've been waiting for a payout of v for over 1 month. €500.00. The casino says the department has to do the payouts manually. I think it's absurd to keep players waiting for so long and I would like to file a complaint.

Automatic translation:
Public
Public
2 years ago

Hello vlagiu99,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Beem Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

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Public
2 years ago

Dear vlagiu99,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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Public
2 years ago

The complaint will be now closed for the above mentioned reason.

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