HomeComplaintsBeem Casino - The player's verification is stuck.

Beem Casino - The player's verification is stuck.

Amount: €270

Beem Casino
Safety Index:Very low
Submitted: 15 Apr 2022 | Case closed : 10 May 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player's verification is stuck for over 2 weeks. The complaint was rejected as the player stopped responding.

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2 years ago

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2 years ago

Hello denysparalunga11,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Beem Casino. I believe that the issue you have with the casino is related to verification and withdrawal delay but I would like you to describe the issue a little more specific as we can't build up a case based on screenshots only.

When did you being the verification process in the casino? Did you use any bonus to accumulate your winnings? Is the casino responding to you?

Looking forward to your answer.

Regards,

Nick

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2 years ago

I have attached all the necessary documents for verification and I did not receive any status until. the staff told me that my application is in progress but more than 3 weeks have passed and I have no answer

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2 years ago

Dear all,

we're sorry for the verification delay, the payment will be processed today.


Kind regards,

BeemCasino Team

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2 years ago

Dear denysparalunga11,

Please let us know if the money would arrive. The timer will be set back to you until then.

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2 years ago

Dear denysparalunga11,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

Regards,

Nick

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2 years ago

The complaint will be now rejected for the above mentioned reason.

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