The player has deposited money into her account, but the funds seem to be lost. The player later confirmed that the deposit was processed successfully, therefore we marked this complaint as resolved.
Beem Casino - Player’s deposit has never been credited to her account.
Amount: €75
Beem Casino
Safety Index:Very lowSafety Index
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Resolved
Our verdict
Case closed
RESOLVED
Case summary
1 year ago
Public
Public
1 year ago
Translation
I made 2 deposits of €25 on July 9th and another €50 on July 14th and they were not credited to my account. Casino does not respond. Can you help? 
Automatic translation:
Public
Public
1 year ago
Dear Li1979,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.
I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.
Best regards,
Kristina
Public
Public
1 year ago
Translation
Good Morning! I'm still waiting for a resolution from the casino. Can you please help me?
Automatic translation:
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