The player from Ontario finds their casino account disabled without notice or email, leaving them with significant funds in the account. They seek assistance in retrieving their money.
BDM Bet Casino - Player's account has been closed unexpectedly.
Amount: Can$5,000
BDM Bet Casino
Safety Index:Very highSafety Index
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Case opened
Current status
Waiting for Casino Guru to reply
4d 9h 32m 33s
Case summary
3 days ago
Public
Public
3 days ago
Yesterday without any notice or email sent they disabled my account. I have a lot of money in the account. Are you able to help me get my money ? I can't believe this has happened with their safety rating so good.
Public
Public
3 days ago
Dear Bainer1987,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with BDM Bet Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate?
- What actions were you making before the blocked you?
- Did you claim any bonuses?
- Was your account ever verified?
I will be waiting for your reply patiently.
Best regards,
Nick
Casino Guru is examining the case
