The player from India deposited money in Batery Casino, but the amount was not credited to their account. Despite multiple requests, there was no reply from the casino. The payment had been pending for 15 days. We recommended the player contact their payment provider for an investigation, as the casino might not have been able to resolve the issue directly. The complaint was rejected due to the player's lack of response.
Batery Casino - Player’s deposit is delayed at Batery Casino.
Amount: 500 INR
Batery Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
1.7
Batery Casino has a Safety Index of 1.7, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
3 months ago
Public
Public
5 months ago
I am deposit batery casino but note added my account and I am requesting this site but note any reply please refund my money in batery casino please I am deposit and play this casino regularly but this is big frode casino I am not received my payment 15 days
Public
Public
5 months ago
Dear anilgoria,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it’s a complicated process that might take approximately one month. In these cases, the casino usually has its hands tied. I would also strongly recommend against depositing any more funds until the issue is resolved.
If the money got lost during the transaction, it will take some time before it’ll be credited to your casino account.
I’m sorry we couldn’t be of much help now. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.
Best regards,
Tomas
