HomeComplaintsBatery Casino - Player's bonus issue.

Batery Casino - Player's bonus issue.

Amount: 300 INR

Batery Casino
Safety Index:Very low
Submitted: 13 Apr 2024 | Case closed : 05 May 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

7 months ago

The player from India had reported an issue with activating a bonus feature on his account and his statistics not showing. Despite our efforts to gather more information to better understand his issue, the player did not provide any further details. Due to the lack of response from the player, we were unable to proceed with the investigation. The complaint was consequently rejected.

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8 months ago

My bonus is not active

Please my problem is solved file

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8 months ago

Dear sk12iugvv,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Batery Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick



Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.

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8 months ago

My statistics not showing

Please my problem solved

Edited
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8 months ago

Dear sk12iugvv,

Please describe the issue properly otherwise we will be forced to close the complaint.

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7 months ago

Dear sk12iugvv,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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7 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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