HomeComplaintsBarbados Casino DK - Player’s complaining about customer support.

Barbados Casino DK - Player’s complaining about customer support.

Amount: 200 kr.

Barbados Casino DK
Safety Index:Above average
Submitted: 11 Apr 2021 | Case closed : 27 Apr 2021
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from Denmark is experiencing difficulties contacting the casino customer support. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
3 years ago
Translation

Get control of your customer service and system there is no control of a shit in here .. on a scale from 1-5 for in satme -5 to be total to laugh and cheat people ..


Automatic translation:
Public
Public
3 years ago

Dear Stefan,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information. Could you please elaborate? Why you have been trying to contact the casino?

I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

 

Public
Public
3 years ago

Dear Stefan,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Public
Public
3 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news