The player from Bangladesh was unable to make a withdrawal due to his account having been deactivated. The Complaints Team had reached out to the player to gather more information regarding the situation. However, the player didn't respond to the team's inquiries within the given timeframe. Consequently, we couldn't investigate the matter further and had to reject the complaint.
BABU88 Casino - Player's account deactivated, withdrawal impossible.
Amount: ৳72,000
BABU88 Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
6 months ago
Public
Public
6 months ago
Dear Sorno777,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with BABU88 Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please advise how long were you a player of the casino and when exactly was your account blocked?
- How did you learn about your account being blocked?
- What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
- Did you achieve your current balance with the help of a bonus?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
