Ares Casino - Player complains that she didn’t win anything.

Ares Casino sind Verbrecher die manipuliert das System. Ganze Zeit hate kommische Umdrehungen. 600 Euro hat mir genommen ohne eine einzige freispiele. Und wen hat nicht ausgezahlt. Einfach Verbrecher. Kann ich klagen irgendwie dise casino eventuell wegen System Manipulation?

Dear Vesela,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Petronela

Nein ist das nicht mit Glück zutun Ares Casino manipuliert das System. Da muss eine Spezialist beobachten wen ich zu Hause spiele und sehe ich 5 6 st das System dreht kommisch einmal schnell und ein mall langsamer da kann ich leider keine Video machen. Aber ich würde mit eine Anwalt konsultieren.

Dear Vesela,

Please understand, that it is very difficult for me to proceed with this case without supporting evidence. I would like to help you, but it's impossible for me at this time. If you come across any kind of proof, do not hesitate to contact me and we can reopen this complaint anytime.

Thank you for your understanding.