HomeComplaintsAlphawin Casino - Player is inquiring help.

Alphawin Casino - Player is inquiring help.

Amount: 90 лв

Alphawin Casino
Safety Index:High
Submitted: 26 Mar 2022 | Case closed : 11 Apr 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player from Bulgaria is experiencing some problems. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
2 years ago
Translation

90 lv zalok isto sim napravil nito edna pecalba 20lv zalagam do 21 lv ne me kacva ostavete pecalba da teglya az ot tezi izmamnici nisto ne razbrah za nula vreme otivat parite imam registraciyi na drugi gasina pone nesto dava tezi gladnilisa ostanali ne razbrah

Automatic translation:
Public
Public
2 years ago

Dear Halil90,

Thank you for submitting your complaint. Please could you write your message in the Cyrillic alphabet or in the English language? Google translate is not able to translate your message, therefore we are not able to understand it.

Thank you in advance for your reply.

Best regards,

Kristina

Public
Public
2 years ago

Dear Halil90,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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Public
2 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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