The player from Sweden found himself blocked and unable to access his account on the casino's website. Despite attempts to gather more information regarding his issue, he did not respond to the Complaints Team's inquiries. As a result, the investigation could not proceed, and the complaint was rejected.
AllSpins Casino - Player's account is blocked.
Amount: €80
AllSpins Casino
Safety Index:HighSafety Index
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8.3
AllSpins Casino has a Safety Index of 8.3, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Closed
Our verdict
Player stopped responding
REJECTED
Case summary
10 hours ago
Public
Public
2 weeks ago
Translation
I have been blocked and cannot access the casino's website to access my account.
Automatic translation:
Public
Public
2 weeks ago
Dear Ganzaa,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with AllSpins Casino.
I checked the website from Sweden and it seems accessible to me.
If your issue persists, please let me know more details regarding the disputed amount and the verification status of your account.
Thank you very much in advance for your reply.
Best regards,
Tomas
