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Pinnacle Casino review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
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Payment methods
Show all (25)
  • Neteller
  • Skrill
  • PaysafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • INSTADEBIT
  • WebMoney
Withdrawal limits
Not Limited for USD
Ragnarok Corporation N.V.
2004
> $20,000,000
OverviewBonusesUser reviews14Safety Index explainedDiscussion7Payment methods25

Pinnacle Casino Review

Our expert casino review team has carefully analysed Pinnacle Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Pinnacle Casino has a Very high Safety Index of 9.0, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Keep reading our Pinnacle Casino review to learn more about this casino and decide whether it is a good choice for you.

Safety Index of Pinnacle Casino – Is it fair and safe?

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Pinnacle Casino review, we extensively examined and analyzed the Terms and Conditions of Pinnacle Casino. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.

Based on our estimates or gathered data, Pinnacle Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

As far as we are aware, no relevant casino blacklists mention Pinnacle Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

On the whole, also considering other contributing factors in our assessment, Pinnacle Casino has achieved a Safety Index of 9.0, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.

Terms and Conditions of Pinnacle Casino evaluated

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Pinnacle Casino to be mostly fair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Pinnacle Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 200 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

Pinnacle Casino user feedback and reviews evaluated

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

Pinnacle Casino has a Good User feedback score based on the 14 user reviews in our database. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Licenses and company data

Pinnacle Casino is owned by Ragnarok Corporation N.V. and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.

Pinnacle Casino has licenses from licensing organizations in the following countries or regions: Curaçao (Curaçao Gaming Control Board), Malta (Malta Gaming Authority), Comoros (Anjouan Gaming).

Payment methods, win and withdrawal limits

Pinnacle Casino supports 25 payment options. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, INSTADEBIT, Trustly Pay, WebMoney, Neosurf, Boleto Bancário, Bitcoin (BTC), AstroPay, Bank transfer, Tether (USDT), MuchBetter, JCB, Pay4Fun, CashtoCode, OXXO, PIX, Bank wire, Bradesco, Litecoin (LTC), Interac e-Transfer.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
Unlimited in EUR No win limit
Unlimited in USD
Unlimited in GBP
Unlimited in CAD
Unlimited in BRL
Unlimited in COP
Unlimited in HKD
Unlimited in INR
Unlimited in JPY
Unlimited in KRW
Unlimited in MXN
Unlimited in MYR
Unlimited in NZD
Unlimited in PEN
Unlimited in RUB
Unlimited in THB
Unlimited in TWD
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at Pinnacle Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes No
Portuguese Yes Yes No
Russian Yes Yes No
Japanese Yes Yes No
Finnish Yes Yes No
Swedish Yes Yes No
Italian Yes Yes No
Korean Yes Yes No
French Yes Yes No
Thai No Yes No
Chinese Yes Yes No

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Pinnacle Casino, managing your account, withdrawals, or other matters. Pinnacle Casino has a good customer support, judging by the results of our testing.

Slots and casino games at Pinnacle Casino

Pinnacle Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 42 game providers are offered. This includes NetEnt, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Betsoft Gaming, iSoftBet, Playson, Evoplay, Ezugi, Endorphina, Habanero, Red Rake Gaming, Spinomenal, Leander Games, 1X2 Network, Booming Games, Tom Horn, Realistic Games, Booongo (BNG), Relax Gaming, Quickfire, Betgames, Genii, Gaming Corps, Smartsoft Gaming, Extreme Live Gaming, Aviatrix, Spribe, Kiron Interactive, Galaxsys, Golden Race, Games Global, Creed Roomz, Magnet Gaming, Barbara Bang, Matchbook, Onlyplay, Hacksaw Gaming, OneXtwo Gaming.

Pinnacle Casino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Unfortunately, we currently do not have any bonus offers from Pinnacle Casino in our database.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (25)
  • Neteller
  • Skrill
  • PaysafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • INSTADEBIT
  • WebMoney
Withdrawal limits
Not Limited for USD

Games

Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
All languages (11)
English customer support
All languages (12)
English live chat

Game providers

Show all (42)
  • NetEnt
  • Betsoft Gaming
  • Pragmatic Play
  • Apricot (Microgaming)
  • Yggdrasil Gaming
  • Tom Horn
  • Evoplay
  • Evolution Gaming

Casino screenshots

pinnacle_casino_homepage_desktop
pinnacle_casino_game_gallery_desktop
pinnacle_casino_promotions_desktop
pinnacle_casino_homepage_mobile
pinnacle_casino_game_gallery_mobile
pinnacle_casino_promotions_mobile

Positives

  • Deposits and withdrawals via cryptocurrencies
  • Massive selection of games
  • Various responsible gaming options available
  • Live chat support is available 24/7
  • Wide range of languages and currencies

Negatives

  • Only one free withdrawal per month
  • Company focuses on sports betting rather than the casino
Casino Bonuses

Pinnacle Casino bonuses

Browse all bonuses offered by Pinnacle Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (14)

User reviews of Pinnacle Casino

This is a place to share experience with Pinnacle Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 14 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 4 weeks ago
Fast withdrawals and deposits. Honest casino with the best betting odds in the world and no restrictions on betting stakes like most sites have.
  • Fast withdrawals, no restrictions on betting, honest and functional betting/casino site.
  • The website could be a little clearer in appearance.
• 2 years ago
I deposited 7,000 yen, but it is not authenticated!
The interaction is also fixed form.
I don't reply properly.
Untrustworthy.
I want GURU to replace it!
• 3 years ago
Pinnacle is one of the first casinos to ever be suggested to me and I see it as the prime standard for all kinds of betting, slots, sports, or esports alike. It’s still a great site for betting but it has a lot of great competitions now in terms of bonuses.
• 3 years ago
Frustrating customer service. Do not answer questions directly and do not provide the requested information. It seems impossible to get the information that would belong to me.
• 3 years ago
Pinnacle Casino and Sportsbook is a trustworthy, functioning, and well-stocked casino and sportsbook. The site's design isn't likely to stir heads, and it doesn't take any risks with its features or language. Apart from the difficulty with the contact form, everything works smoothly, with the sportsbook being the greatest part of the site.
• 4 years ago
How do I file a complaint against this company ?? I have to get € 500 and they keep making fun of me by falsely saying that one card does not do the other, it does not delay, they attack.
• 4 years ago
The fastest KYC verification and withdrawal times I have ever experienced with an online casino. Withdrawals for Interac are processed, approved and sent within 2 hours. This is incredible for an online casino. Website works smooth on mobile. Great game selection. Awesome customer support. Play on slots feels very balanced.
  • Switching balance between sportsbook and casino (playing on mobile - can't speak if this occurs on desktop)
Safety Index explained

Safety Index of Pinnacle Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Pinnacle Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high9.0/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • Detection of some basic betting techniques may result in confiscated winnings
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Winnings may be forfeited if card counting strategies are detected
    T&C copied from the casino's website (in English):
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more

Complaints about Pinnacle Casino and related casinos

(19)
19All0Opened1Unresolved10Resolved8Rejected

Complaints directly about Pinnacle Casino

Show more complaints (+9)
Discussion

Pinnacle Casino Discussion

Discuss anything related to Pinnacle Casino with other players, share your opinion, or get answers to your questions.

Casino Guru
We want players to understand gambling.
Payment methods

Pinnacle Casino payment methods

NetellerSkrillPaysafeCardPayz (ecoPayz) MastercardVISAINSTADEBITWebMoneyTrustly PayNeosurfBoleto BancárioBitcoin (BTC)AstroPayBank transferInterac e-TransferMuchBetterLitecoin (LTC)Tether (USDT)Pay4FunCashtoCodeJCBOXXOPIXBank wireBradesco

Currencies

USD, CAD, EUR, GBP, BRL, COP, HKD, INR, JPY, KRW, MXN, MYR, NZD, PEN, RUB, THB, TWD
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