The player from India is dissatisfied with the withdrawal process. We rejected the complaint because the player didn't respond to our messages and questions.
9winz is the Bastard company. They are pocketing customers money and not giving to them. It's a bloody rascal company ever I have seen.
It's more than 52 hours but they have not provided my withdrawal of Rs 15000. They are just giving excuses and excuses that their experts are working at this. Since last 24 hours they are telling that their experts are working at this issue in priority.
They have pocketed the money.
I will spread all over the social media that don't play under 9winz because it's fake company and taking customers money.
Dear Akash,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I noticed that you had one very similar complaint in the past, but you have not replied.
https://casino.guru/9winz-casino-player-s-withdrawal-has-been-delayed
Before we move forward with this complaint, could you please advise if the previous complaint has been resolved? Do I understand correctly that this complaint is about a new withdrawal?
Thank you in advance for your reply.
Best regards,
Kristina