HomeComplaints9winz Casino - Player’s withdrawal has been delayed.

9winz Casino - Player’s withdrawal has been delayed.

Amount: 15,000 INR

9winz Casino
Safety Index:High
Submitted: 21 Apr 2022 | Case closed : 05 May 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player from India is dissatisfied with the withdrawal process. We rejected the complaint because the player didn't respond to our messages and questions.

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Public
2 years ago

9winz is the Bastard company. They are pocketing customers money and not giving to them. It's a bloody rascal company ever I have seen.


It's more than 52 hours but they have not provided my withdrawal of Rs 15000. They are just giving excuses and excuses that their experts are working at this. Since last 24 hours they are telling that their experts are working at this issue in priority.


They have pocketed the money.


I will spread all over the social media that don't play under 9winz because it's fake company and taking customers money.

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2 years ago

Dear Akash,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I noticed that you had one very similar complaint in the past, but you have not replied.

https://casino.guru/9winz-casino-player-s-withdrawal-has-been-delayed

Before we move forward with this complaint, could you please advise if the previous complaint has been resolved? Do I understand correctly that this complaint is about a new withdrawal?

Thank you in advance for your reply.

Best regards,

Kristina

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2 years ago

Dear Akash,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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2 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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