The player from Bulgaria experienced issues with 8888.bg where winnings from games were not adequately added to the account balance. We requested additional information and supporting evidence from the player to investigate the issue. Despite extending the response time by 7 days, the player did not respond. Consequently, the complaint was rejected due to a lack of necessary information for further investigation.
8888.bg Casino - Player claims game results on 8888.bg are not accurate.
Amount: 50 лв
8888.bg Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
4 months ago
Public
Public
4 months ago
Translation
The games on 8888.bg are fake...you win something and it doesn't reflect in your account, an utterly low-grade site. If you eventually win, they pay out the money after 3 days
Automatic translation:
Public
Public
4 months ago
Dear metodi810,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with 8888.bg Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Have you contacted casino support regarding the issue? With what result?
- Would you be able to provide any supporting evidence regarding the issue? My email is tomas@casino.guru
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
