The player from Brazil would like to close their account. We rejected the complaint because the player didn't respond to our messages and questions.
Dear Brunoaurelio,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. The fastest way to close your account is to request this directly from the casino. Therefore, I would recommend that you try to contact the casino's support.
Please, let me know when you submit your request. Thank you very much in advance for your reply.
Best regards,
Kristina
Dear Brunoaurelio,
We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.