HomeComplaints7WYN Casino - Player would like to close their account.

7WYN Casino - Player would like to close their account.

Amount: ??

7WYN Casino
Safety Index:Above average
Submitted: 26 May 2022 | Case closed : 20 Jun 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player from Brazil would like to close their account. We rejected the complaint because the player didn't respond to our messages and questions.

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2 years ago

Quero excluír meu perfil

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2 years ago

Dear Brunoaurelio,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. The fastest way to close your account is to request this directly from the casino. Therefore, I would recommend that you try to contact the casino's support.

Please, let me know when you submit your request. Thank you very much in advance for your reply.

Best regards,

Kristina

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2 years ago

Dear Brunoaurelio,

We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.

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2 years ago
Translation

Yes I want to delete my account

Automatic translation:
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2 years ago

Brunoaurelio, have you already contacted the casino with this request?

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2 years ago

Dear Brunoaurelio,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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2 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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