7Bets.io Casino - Player's withdrawal repeatedly delayed.

i am another person that has been trying to withdraw and i am getting the same treatment as everybody else from this casino , i have a withdrawal of £1000 that has been rejected without reason for about 15 times in 3 weeks , to mention that my account is fully verified too . if you cannot recover them money is there anything you can do to shut these people down ? this is big time stealing stealing big, is this not a crime anymore ?

Dear puficuss,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. 

Please allow me to ask you a few questions, so I can better understand the situation. 

• Have you been advised why you can’t withdraw your winnings? Is it an internal casino system issue, or it’s related to your account only?
• Is any withdrawal currently pending in your account?
• Were you able to contact casino support and discuss the issue with them? With what result?

Looking forward to hearing from you.

Best regards,

Tomas

my withdrawal has been cancelled 15 times , the email they send you to its a ghost email , they never reply but through the customer service chat i get no reason whatsoever, i get ignored after i ask what the reason is , when i tell them my username they just dont answer anymore, fully verified account . what a scam , we as gamblers are losing most of the time , and few times when we are winning we get scammed and we dont get our money , its dissapointing . to mention that deposits were 810£ to be able to make 1000£

its a nightmare

how are they still advertised online ? how can they still get people gambling , its true that we do not read reviews before we get stuck in a situation like this , but i saw so many different people with the same issue and still they are operating .

Dear puficuss,

Unfortunately, I would like to inform you that since this casino has 10+ cases closed as "No Reaction Policy" we are forced to close your complaint as "unresolved". This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue however, the decrease in rating caused by unresolved complaints could change the casino's approach.

Regrettably, it seems to be a common practice of 7Bets.io Casino to ignore us completely in our attempts to mediate any kind of issue. Please check all our previous failed attempts to negotiate.

We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts to resolve any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from 7Bets.io Casino. I wish I could be of more help.

The casino can reopen this complaint anytime.