7bet Casino LV - Player’s withdrawals are restricted by repeated deposit requests.

I'm experiencing the same issue as other users; it never lets you withdraw. It tells you to make a deposit in order to withdraw, but it only allows the withdrawal of 10 Mexican pesos. Then it just keeps saying to deposit more to be able to withdraw, which is a lie since it never actually lets you withdraw. I currently have 9,000 Mexican pesos in my account, and it told me to deposit 300 MXN to be able to withdraw. I deposited the 300 MXN, and still, it says to deposit another 300 MXN. I've seen that other users are also just being led to keep depositing without ever being able to withdraw. I need help.

Dear Gato7777,

Thank you very much for submitting your complaint. I’m sorry to hear about the difficulties you’re experiencing with withdrawing your funds from the online casino.

To help us understand your situation better and work towards a resolution, could you please provide us with the following additional information:

• Could you provide a detailed timeline of your deposit and withdrawal attempts, including the amounts and dates?
• Have you received any specific error messages or instructions from the casino regarding your withdrawal requests?

Additionally, please refrain from making any further deposits, as withdrawals should not be conditioned on additional deposits. This is not a practice of proper and legitimate casinos.

If you have any additional relevant communication or documentation regarding this issue, please forward them to petronela.k@casino.guru.

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you in advance for your reply.

Best regards,

Petronela