The player from the Philippines won using an initial bonus and was asked to deposit PHP 300 to withdraw. After fulfilling additional game tasks and upgrading to VIP by depositing PHP 1,000, they still cannot withdraw their winnings as the process stops after entering the withdrawal password.
7bet Casino LV - Player’s withdrawal blocked after multiple deposits.
Amount: 22,134 ₱
7bet Casino LV
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case opened
Current status
Waiting for player to reply
0d 15h 16m 15s
Case summary
6 days ago
Public
Public
1 week ago
I registered on this online casino and played with their initial bonus of php100. I won and was asked to deposit 300 to be able to wothdraw certain amount of my winning. So i did. Then i tried to withdraw again and was asked to do some game tasks before i could withdraw i did nd finished the tasks. When I try to withdraw i was asked again to add some details on the mode of yransfer i prefer i did and was asked to deposit php1,000 first to be a vip member and finish the process. I did and then try to play more. I win more and want ro withdraw some of my winnings. To my dismay i still cannot withdraw. The processing stops after i enter my set withdrawal password.
Public
Public
6 days ago
Dear MystikGale,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please share a screenshot of the casino website with the link visible?
- Have you completed the account verification in the casino?
- How much have you deposited so far?
Thank you very much in advance for your reply.
Best regards,
Tomas
MystikGale has 0d 15h 16m 15s to reply
