HomeComplaints7777.bg Casino - Player expressed distrust in fairness of casino games.

7777.bg Casino - Player expressed distrust in fairness of casino games.

Amount: 300 лв

7777.bg Casino
Safety Index:Below average
Submitted: 27 Dec 2019 | Case closed : 02 Apr 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

Габриела, a player from Bulgaria, deposited to the 7777.bg Casino and she wasn’t profitable as she would have expected.

Public
Public
4 years ago
Translation

Hello! I would like to say that with every deposit you make absolutely no profit, even the games themselves do not raise the balance of your account, even if you make a deposit of BGN 500 and 550 will not be able to deposit you. It's a waste of time and money to play in the National Lottery.

Automatic translation:
Public
Public
4 years ago

Hello Габриела.

Thank you very much for submitting your complaint. We are sorry to hear about your negative experience with this casino. 7777.bg Casino is a licensed casino (Serbia) with official game providers. Pay-out ratio (RTP) cannot be changed by the casino (with the exception of cases where the casino operates fake games). Do you have any relevant evidence which convinced you that the casino has altered the games?

Public
Public
4 years ago

Dear абриела.

 

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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