HomeComplaints777 Casino - Player's deposit has been not credited to his account.

777 Casino - Player's deposit has been not credited to his account.

Amount: $11,000 ARS

777 Casino
Safety Index:Above average
Submitted: 23 Aug 2023 | Case closed : 06 Sep 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player from Argentina is facing a problem with his deposit. The player did not respond to our questions and comments, so we rejected the complaint.

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1 year ago
Translation

They deducted $11,000 from me without charging and a notification popped up

Automatic translation:
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1 year ago

Dear Ezequiel2822,

Thank you very much for submitting your complaint. I'm sorry to hear about your issue. Do I understand correctly that you deposited $11,000 to your casino account and although they were deduced from your bank, you don't see it in your casino balance? Please let me know.

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

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1 year ago

Dear Ezequiel2822,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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