The player from Mexico is experiencing difficulties opening a new account. We rejected the complaint because the player didn't respond to our messages and questions.
Dear Concepcion,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have checked the website and it seems to be down at the moment completely. I’m not sure if it’s a temporary technical issue or a permanent one.
I could suggest checking our recommended casinos for Mexican players : https://casino.guru/top-online-casinos#tab=RECOMMENDED. To make absolutely sure you see the most suitable casinos, check your language and country preferences:
I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards,
Petronela