4stars Games Casino GR - Player’s deposit limit hasn’t been activated.

I had deposited a total of 600 euros and while I had a balance of 920 euros I set a limit of 25 apiaries every two weeks and while I reached 600 euros and waited for the limit system to work one by one the system was blocked and the other was accepted so I have a balance of 90 Euros and after picnic with the chat beer they said that there will be a check and the next day the check answered that when I set the limit I had exceeded the losses of 25 euros for this reason it could not be activated only when the two weeks have passed I was earning when I set a limit of 320 euros and they did not even see the messages of their system that I can not bet because I have set a limit and I have exceeded it in some words, the control went to drive me crazy

Dear Ιακωβος,

Thank you very much for submitting your complaint. I’m very sorry to hear about your unpleasant situation. I am not sure I correctly understand your issue. Did you want to set the deposit limit, but it wasn’t successful?

Have you tried contacting the casino regarding your problem? If yes, please forward any relevant communication to kristina.s@casino.guru.

I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Kristina

Dear Ιακωβος,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.