HomeComplaints4raBet Casino - Player’s deposit is delayed.

4raBet Casino - Player’s deposit is delayed.

Amount: 500 INR

4raBet Casino
Safety Index:High
Submitted: 04 Jun 2024 | Resolved : 10 Jun 2024
Resolved Our verdict

Case closed

RESOLVED

Case summary

6 months ago

The player from India had made a deposit that was not credited for 4 days. We advised the player to contact the payment provider for investigation, noting that it could be a lengthy process. The player later confirmed that the money had been credited to his account. The complaint was marked as resolved.

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6 months ago

deposit is not credited 4 days has passed already.

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6 months ago

Dear khalikmamu0,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

I would like to warn you, that if your deposit has never been credited to your casino account, the only thing you can do is to contact your payment provider. They need to investigate, but bear in mind, that it’s a lengthy process which takes approximately one month. In these cases, casino has its hands tied. Meanwhile, I would strongly recommend not to deposit any more funds until the issue is sorted.

If the money got lost during the transaction, it’s going to take some time before it’ll be credited to your casino account.

I hope we will be able to help you to resolve this issue. Thank you in advance for your reply.

Best regards,

Nick

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6 months ago

4 days has passed

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6 months ago

Money Credited To Account.

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6 months ago

Dear khalikmamu0,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,


Casino.Guru

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