HomeComplaints4raBet Casino - Player’s deposit has not been credited.

4raBet Casino - Player’s deposit has not been credited.

Amount: 1,755 INR

4raBet Casino
Submitted: 22 Dec 2024 | Closed : 19 Jan 2025
Closed Our verdict

Player stopped responding

REJECTED

Case summary

The player from India had deposited money into his 4rabet account 34 hours prior, but the funds had not appeared yet. After contacting 4rabet support, he received vague responses, while his bank confirmed that the money had been received by the casino. The issue remained unresolved as the player did not respond to the Complaints Team's inquiries, leading to the rejection of the complaint due to a lack of information for further investigation.

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i deposited money before 34 hour and still money not received in 4rabet account i connected with 4rabet support,they are answering anything, so,i connected with my bank so,they said money already received by receiver, and i have recording that bank said that money already received by receiver.please help

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Dear sudrashailesh,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

Please, could you share the communication with your payment processor regarding this issue?

Was it your first deposit in this casino?

Please could you forward the payment receipt and any relevant communication to dominika.l@casino.guru?

I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you. 

Best regards,

Dominika


Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.

Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible.

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i sent mail of my all deposit proof, no this is not my first deposit. they are totally frud, they are not even replying.

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file

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they are doing nothing just wasting my time.

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they are not even replying see, i don't understand that why you gave them 9 rating,they are fraud, 4rabet is totally fraud. i am so frustrated,

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file see still they are not answering and today is the 6th day after my transaction but still not credited



they are just doing fraud and wasting time


i am requesting you to not give refference to use 4rabet

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i sent details my deposit again with latest statement

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today is the 7th day of my transaction and still not credited my deposit

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filesee they are not even replying they are fraud


i am so frustrated

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today is the 9th day of my transaction and still my deposit not credited.


just thinking that who takes 9 days for deposit?? this is the frud that 4rabet doing.

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Dear sudrashailesh, kindly share your communication with the payment provider.

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  • i am atteched letest statement so you can understand that money already deducted and still not deposited.
  • i can't atteched here so,i sent you in your mail
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Dear sudrashailesh, could you please share your communication with your bank?

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Dear sudrashailesh,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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