The player from India has had their 4rabet account suddenly blocked despite completing profile verification two months ago. After winning a significant amount from a slot game, the account is now inaccessible due to a claimed failed verification.
4raBet Casino - Player's account has been closed unexpectedly.
Amount: 19,000 INR
4raBet Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case opened
Current status
Waiting for Casino Guru to reply
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Case summary
3 days ago
Public
Public
4 days ago
My 4rabet bet account i just suddenly block i dont know, i have completed by profile verification 2months ago, first time this week i was winning daily andgetting daily withdrawal and today i 1st time won such huge money from slot and now sudddenly got block due to failed verification, i dont understand bcoz i already have done profile verification two months ago , how i got suddenly block, i did not create any multiple account for bonus. This is nonsense
Public
Public
3 days ago
Hello nolinipegu00,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 4raBet Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise when was the last time you have processed a payout?
- Do I understand it correctly that they have accused you of having multiple accounts?
- Does anybody else from your household owns an account in this case or ever shared your device to play on?
- When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
Casino Guru is examining the case
