HomeComplaints4 Crowns Casino - The player struggles to withdraw his money.

4 Crowns Casino - The player struggles to withdraw his money.

Amount: £360

4 Crowns Casino
Submitted: 23 Nov 2022 | Closed : 08 Dec 2022
Closed Our verdict

Player stopped responding

REJECTED

Case summary

The player struggles to withdraw his money for unknown reason. The complaint was closed as the player stopped responding.

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Can't withdraw money, live chat doesn't help.

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Hello flyawaywithme,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 4 Crowns Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

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Dear flyawaywithme,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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The complaint will be now closed for the above mentioned reason.

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