HomeComplaints4 Crowns Casino - Player’s struggling to withdraw his winnings.

4 Crowns Casino - Player’s struggling to withdraw his winnings.

Amount: €800

4 Crowns Casino
Safety Index:Very low
Submitted: 07 Aug 2020 | Case closed : 25 Aug 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player is unable to withdraw her winnings from the casino. The complaint was closed because the player didn't answer to our questions.

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4 years ago

Let’s you deposit and play through wagering then when you make a withdrawal they don’t pay, chat are rude, it’s always the same person and they cut off the chat, you will lose your money here don’t play!

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4 years ago

Dear Pauline,

Thank you very much for submitting your complaint. Before moving forward in your case, I would like to have a little more insight into your case. Did you play with a bonus in the casino? If yes, please let us know which bonus did you use. Can you still login into your casino account? Is your KYC verification complete? Also please, if you have any relevant conversation with the casino regarding your case please send it to nikolas.b@casino.guru. Thank you in advance for your reply.

Best regards,

Nick

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4 years ago

We haven't received any news from the player. I'm now extending the timer by 7 days. Please note, that if you fail to answer us we will be forced to reject your complaint.

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4 years ago

We are now closing this complaint as the player has failed to answer to our questions.

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