HomeComplaints4 Crowns Casino - Player is questioning the casino’s reputation.

4 Crowns Casino - Player is questioning the casino’s reputation.

Amount: £100

4 Crowns Casino
Safety Index:Very low
Submitted: 27 Jul 2020 | Case closed : 12 Aug 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player from the UK is highly dissatisfied with the casino’s services. We rejected the complaint because the player didn't respond to our messages and questions.

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4 years ago

Absolutely rubbish site, theres no option to set a limit, withdrawel is a massive problem to sort, STAY AWAY,

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4 years ago

Dear Denise,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. I want to inform you that we cannot make a case solely based on what you are describing. If you have more information that would help our case, please forward them to me. Unfortunately, at this time, if we don’ have any evidence proving that something unfair is going on, there is nothing we can do.

In the meantime, I would recommend checking our review for 4 Crowns Casino https://casino.guru/4-crowns-casino-review. As you can see from all of the information in our review, this casino has a very bad reputation and we don't recommend playing here.

Additionally, please check our recommended casinos for UK players: https://casino.guru/top-online-casinos#tab=RECOMMENDED. To receive the best service and player protection for you, please choose casinos licensed by UKGC.

Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Kristina

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4 years ago

Dear Denise,

We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.

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4 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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