The player from the UK is highly dissatisfied with the casino’s services. We rejected the complaint because the player didn't respond to our messages and questions.
Absolutely rubbish site, theres no option to set a limit, withdrawel is a massive problem to sort, STAY AWAY,
Dear Denise,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. I want to inform you that we cannot make a case solely based on what you are describing. If you have more information that would help our case, please forward them to me. Unfortunately, at this time, if we don’ have any evidence proving that something unfair is going on, there is nothing we can do.
In the meantime, I would recommend checking our review for 4 Crowns Casino https://casino.guru/4-crowns-casino-review. As you can see from all of the information in our review, this casino has a very bad reputation and we don't recommend playing here.
Additionally, please check our recommended casinos for UK players: https://casino.guru/top-online-casinos#tab=RECOMMENDED. To receive the best service and player protection for you, please choose casinos licensed by UKGC.
Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.
Best regards,
Kristina