The player from Germany is highly dissatisfied with the casino’s services. We rejected the complaint because the player didn't respond to our messages and questions.
Is a crappy casino. Where can I place an ad? Someone has to control the game .. I have a lot of money on it but no getting used to it .. And I don't want to be a millionaire. But a bit of fun .. these casinos don't exist. 200 Euro in 5 min maximum was gone ... bet 2 euros from 200 to zero nee pay a cent .. and the staff of live chat are very arrogant
Dear Marius,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. I want to inform you that we cannot make a case solely based on what you are describing. If you have more information that would help our case, please forward them to me. Unfortunately, at this time, if we don’ have any evidence proving that something unfair is going on, there is nothing we can do.
Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.
Best regards
Kristina