HomeComplaints4 Crowns Casino - Player is enquiring help.

4 Crowns Casino - Player is enquiring help.

Amount: €900

4 Crowns Casino
Safety Index:Very low
Submitted: 14 May 2021 | Case closed : 01 Jun 2021
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from Germany complains about unspecified issue. The player wrote a complaint in name of his wife and he stopped responding after we requested her wife to submit a complaint.

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3 years ago
Translation

have been waiting for a long time since 01042021

Automatic translation:
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3 years ago

Dear Petillo,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Kristina

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3 years ago
Translation

zhalen zhalen ab komt no good efficiency server is a problem with games ghet

Automatic translation:
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3 years ago
Translation

my wife at ghevonen 900 euro wait since 01042021 say always problem with corona

Automatic translation:
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3 years ago

Please instruct your wife to file an official complaint and we will try to help her as soon as possible:

https://casino.guru/complaints

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3 years ago

Dear Petillo,

Please let me know if there is anything else I could help you with. We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject this complaint.


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3 years ago

Unfortunately, we’re forced to reject this case because the player stopped responding and he was not the one who was experiencing issues with the casino.

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