HomeComplaints2699 Club Casino - Player’s struggling to deposit funds.

2699 Club Casino - Player’s struggling to deposit funds.

Amount: 200 INR

2699 Club Casino
Safety Index:Low
Submitted: 23 Feb 2022 | Case closed : 09 Mar 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player from India is having difficulties depositing funds into his account. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
2 years ago

What is the reason that there is no deposit option and no other option on your site?Deposits are being made on your site but not taking deposits

Public
Public
2 years ago

Dear Samir,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can understand completely what the issue is. Do I understand correctly that the depositing option has been disabled completely for your account? Is this the correct casino website to which you try to deposit funds https://2699-1.org/home?

Looking forward to hearing from you. I hope we will be able to help you to resolve this unpleasant situation as soon as possible.

Best regards,

Petronela

Public
Public
2 years ago

Dear Samir,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Public
Public
2 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

 


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