The player from India is experiencing difficulties withdrawing their winnings. We rejected the complaint because the player didn't respond to our messages and questions.
My withdrawal amount is 20000 problem I am withdrawal request but automatically cancel
Dear Basavanna,
Thank you very much for submitting your complaint and forwarding the screenshot. I’m sorry to hear about your withdrawal problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Have you completed the KYC verification successfully in the past? Have you been advised why you can’t withdraw your winnings? Was your win accumulated with or without an active bonus? Is it an internal casino system issue, or it’s related to your account only?
Please understand, without verifying your account, you won’t be entitled to any withdrawals. However, I believe we will be able to help you to resolve this issue and receive your winnings as soon as possible. Looking forward to hearing from you.
Best regards,
Petronela
I am withdrawal amount 20000 but automatically cancelled you are cheat cheat cheat in any way telling I am over
Thank you very much, Basavanna, for providing all the necessary information. I will now transfer your complaint to my colleague Martin who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.
complete 48 hours to 48 hours but not responsive 24betting team 20000 withdrawal amount and 5000 automatically detected my wallet
Hello Basavanna!
From now on, I will try my best to help you with your issue.
Firstly, let me ask you, which payment method did you use for the aforementioned 25000 INR deposit, please?
24 amount 20000 is not is your respected money you automatical layer withdrawal money is not sending
Hello Basavanna!
I am still missing the answer for my question, could you please tell me how did you deposited this money into your casino account? By which payment method, i.e. deposit/credit card, bank transfer or anything else?
I am deposit upi but with girl 20000 pending and my wallet game wallet 5,000 automatically 24 better not response I am daily 2000-3000 deposit now but our response 24 fit is cheaters
I am 24 waiting had money you pay transaction my withdrawal problem 20,000 anytime withdrawal problem and betting issue not deposit issue
Hello Basavanna!
I'd like to ask you to answer my question once again. Please, be aware if you fail to so, we will be forced to reject your complaint, as you are not providing us with the information essential to progress with solving your issue.
My deposit debit card in but my withdrawal amount is not credit my account