The player's verification is delayed for unknown reason. The complaint was closed as the player stopped responding.
22bet Casino - The player's verification is delayed.
Amount: €370
22bet Casino
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7.9
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Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Translation
Don't want to verify account.
Have then sent all the documents as well as front back credit card. without 6 middle number.
Automatic translation:
Public
Public
2 years ago
Hello pete87,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 22bet Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you spoke to the casino and what was it about?
Please note that the verification process may take up to 14 days after sending in all the requested documents.
Looking forward to your answer.
Regards,
Nick
