The deposit of the player was charged twice in multiple deposits. The complaint was closed as the player stopped responding.
22bet Casino - The deposit of the player was charged twice.
Amount: €120
22bet Casino
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Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Translation
I made 3 deposits at this casino, one for €30, one for €40 and another for €50. The problem is that all these amounts were taken from my account in duplicate, and each charge was made by two different companies, techsolutions cy, which manages 22bet and by EuPago, which handles 22bet payments in Portugal . That is, deposit €30 and each of these companies took that amount (total €60).
From a total of €120 that were credited to the site, €240 was taken from my account and now everyone blames the other person.
Automatic translation:
Public
Public
2 years ago
Hello dankfo,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 22bet Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if you do own an account in both of these casino? Did you contact both of them to ask for an explanation? Did you try to ask for a charge back at your payment provider?
Looking forward to your answer.
Regards,
Nick
