The player from India had experienced repeated withdrawal denials from 22bet due to processing or technical errors. The player had confirmed that he had made successful withdrawals in the past, passed the KYC verification, and his winnings were a combination of deposits and bonuses. After multiple follow-ups, the player had been able to successfully withdraw his winnings. We had marked the complaint as resolved following the successful withdrawal.
22bet Casino - Player is reporting withdrawal issues.
Amount: 9,154 INR
22bet Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.6
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Resolved
Our verdict
Case closed
RESOLVED
Case summary
7 months ago
Public
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7 months ago
I have my account at 22bet. Before it was working good however they are refusing my withdrawal continuously now saying processing error or technical error everytime. I request all who use 22bet don't play on this site because it's seems like full of scam. I am also going to post review on other social media handle. Stay Safe
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7 months ago
Dear manishsb,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Have you made any successful withdrawals before?
- Could you please confirm that you have passed the KYC verification?
- Did you accumulate your winnings with or without an active bonus?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Kristina
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7 months ago
Hi kristina,
Sorry for delay in response. In response to your above points:
Yes, before I made 2-3 successful withdrawals.
Yes, My profile is completed and verification too.
Winnings was combined of both deposit and bonus.
Even this time they are not rejecting my bonus straightaway but first it got approved means that I cleared all wagering requirements but after 48 hours everytime they said rejected due to technical error how is it possible because before that by same method I did withdrawals but now continuously they are rejecting at final stage.
If you need anything else please feel free to ask.
Best Regards
Manish
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7 months ago
Hi Kristina,
I got the withdrawal after multiple follow ups from 22bet. Thank you for your support. Really appreciate. Thanks a lot.
Best Regards
Manish
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7 months ago
Dear manishsb,
I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system.
Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.
Best regards,
Kristina
Casino.Guru
