HomeComplaints21Dukes Casino - Player’s struggling to withdraw his winnings.

21Dukes Casino - Player’s struggling to withdraw his winnings.

Amount: A$100

21Dukes Casino
Safety Index:Above average
Submitted: 12 Aug 2020 | Case closed : 27 Aug 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player from Australia has been accused of irregular betting pattern struggles to withdraw his winnings. We closed this complaint as the player failed to answer to our questions.

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4 years ago

Anyone who has left a GOOD review has not tried to withdraw money. These absolute jokes of people are absolute SCAMMERS. Can take your money as quick as anything but get a win Nd you have 4 choices to get it, has to be over 500 5 days for a review only to be DECLINED because you betted higher than your " aloud " at a casino I slap $5 everytime and walk out with it. This game is a complete scam and wouldn’t recommend to ANYONE. Unfair play and BULLSh!t excuses

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4 years ago

Dear Heidi,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Did you play with bonus money? Have your account been verified in the casino? Can you still login into your account and is your balance still there? Also please, forward me any relevant communication with the casino to nikolas.b@guruadmins.com. Thank you very much in advance for your reply.

Best regards,

Nick

Edited by a Casino Guru admin
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4 years ago

Dear Heidi,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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4 years ago

We are now closing this complaint as the player did not answer to us.

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