21BetShop Casino - The player's account got blocked.

Hello casino guru! i was register in casino 21betshop.com at 14 march and 14 day i upload my documents. I was play casino and spotbet. My documents have not been verified for 4 weeks. Support on the site every day told me to wait. I was not given money. My document has expired. a few days ago I uploaded my new document. The next day, I couldn't log into my account. I am attaching screenshots.

Hello TornikeSHUKAKIDZE,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 21betshop Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when exactly is your account closed? When exactly did you send the new documents and did the casino respond to it since then? Did you use any bonus to accumulate your winnings in the casino?

Looking forward to your answer and I hope we will be able to help you out.

Regards,

Nick

Dear TornikeSHUKAKIDZE,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

The complaint will be now rejected for the above mentioned reason.