20Bet Casino - The player's account got closed.

The gentlemen of 20bet canceled my account, it says that I requested the cancellation, that is unheard of, how would I request the cancellation, they canceled it after requesting my withdrawal through Skrill, and before that I had requested my withdrawal by bank transaction... which was strangely denied... many times ... gentlemen is this a scam

Dear Aguaje,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with 20Bet Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? When did you register into the casino? When did the casino close your account? Are you still able to withdraw your balance even thou your account is closed? I will be waiting for your reply patiently.

Best regards,

Nick

Good morning, we played more than 6 months ago, everything was going great, until the withdrawals began to take time until the latter was strangely canceled continuously, without any reason, the deposits I made were processed immediately. When I requested my withdrawal, SKRILL IMMEDIATELY DEACTIVATED MY ACCOUNT IN an arbitrary and abusive way, claiming that I had requested that, A LIE. But hey, I have a pending withdrawal of 1436 soles, honestly 20bet is the worst. They never answer emails, they cancel accounts without warning, their advisors do not give an explanation.

Where can I upload the tests?

At such insistence they already paid via SKRILL, well they deducted more than 20 USD, at least they paid me, but they closed my account permanently, I can appreciate many complaints via FACEBOOCK. Well CASINO GURU THANK YOU SO MUCH FOR HELPING US

Thank you Aguaje for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick