1xSlots Casino - The player's deposit was not credited.

I made a pix deposit of 50 to play at miss cherry fluts and it did not enter the game, how do I play

Dear Alcamilo,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

I would like to warn you, that if your deposit has never been credited to your casino account, the only thing you can do is to contact your payment provider. They need to investigate, but bear in mind, that it’s a lengthy process which takes approximately one month. In these cases, casino has its hands tied. Meanwhile, I would strongly recommend not to deposit any more funds until the issue is sorted.

If the money got lost during the transaction, it’s going to take some time before it’ll be credited to your casino account.

I hope we will be able to help you to resolve this issue. Thank you in advance for your reply.

Best regards,

Nick

Good morning, the amount left the account and you can't identify it? I request to resolve it immediately, because I have a way to locate the recipient, and call the police.

Dear Alcamilo,

I really hope that it is clear that we are not the casino. Please contact your payment provider and do not forget to send a payment confirmation to the casino as well.

Already send the proof, and you can identify! I'm going to call the police to investigate this bank account in Brazil. I will request the blocking of all your accounts.

Dear Alcamilo,

I really hope that you are aware that we are not the casino. Can you please forward the payment confirmation to nikolas.b@casino.guru?

Well, I'm going to call the police to take this out of circulation and with the interpol arrest all those involved, I've already located the bank account of Brazil and together with lawyers we will act to stop this hacking,

wait!

Dear Alcamilo,

Your complaint will be now rejected as you do not cooperate with us at all.