The player from Italy is experiencing difficulties withdrawing her winnings. We rejected the complaint because the player didn't respond to our messages and questions.
Dear mariapaola,
Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Do I understand correctly that you’re experiencing difficulties withdrawing your winnings? I will be waiting for your reply patiently.
Best regards,
Petronela