HomeComplaints1win Casino - The player's unable to withdraw his balance.

1win Casino - The player's unable to withdraw his balance.

Amount: $30

1win Casino
Safety Index:Above average
Submitted: 04 Jul 2022 | Case closed : 14 Jul 2022
Case closed Our verdict

Other

REJECTED

Case summary

2 years ago

The player's unable to withdraw his balance due ongoing verification. The complaint was closed on the player's request as he played away his balance.

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2 years ago

Hi its Been 3 Weeks Since My Withdraw is not Process at first they said on email that I need to submit my Proof of Identity and Address which is I did Submit as you can see below the proof.


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and then they said i need to wait again but till now i dont reacive the money , I am in Debt Right now I need my Money.

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2 years ago

Hello fredericksalva18,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 1win Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when is the verification ongoing? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

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2 years ago

So I won Twitter Giveaway And Gambled 100% of the 25$ Balance made it to 30$ and Tried to withdraw it was on June 23 when my withdrawal is not processing till now April 6 , Today i lose all my balance cause i cant withdraw it

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Site is a Scam they just saying i need to wait for reply on email but i did not get any reply

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2 years ago

Dear fredericksalva18,

Do I understand it correctly that you have played away all the balance? If yes, we will be forced to close the complaint as it is no longer relevant.

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2 years ago

Close it i dont want to play on that Scam site ! Just add this notice to dont play on that site since it dont pay withdrawal and you will force to play it since u are gambling addict

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2 years ago

The complaint will be now closed as per player request.

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