1win Casino - Player’s withdrawal is delayed despite verification.

I play sports bet on 1win betting platform.

Suddenly my withdrawal was banned. I mailed customer support. A KYC link came for my account verification. I submitted the main documents and my KYC verification was approved.

I have received an identity verification request for my gaming ID. In which it was said for Aadhaar verification. I verified my identity After which it is clearly shown in my gaming id that "Thank you for verifying your identity. You can now make the withdrawals safely"

But even after that there was no withdrawal 

Dear theprince0157,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. 

Have you made any successful withdrawals before? 

Did you accumulate your winnings with or without an active bonus?

Have you requested any withdrawals, or are they still unavailable to you?

Could you please share your communication with the casino regarding withdrawals? Send emails or chat transcripts to my email at dominika.l@casino.guru, or post screenshots here.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Dominika

withdrawals of Rs 49000 each in 5 days.

i won without bonus.

yes, i have two withdrawals pending of 1500 and 2000 INR.

Betting is still happening from my gaming account but withdrawals are not happening

I sent all related image and screenshots on your email dominika.l@casino.guru

Do you have any update regarding to my case?

S

I want tell you something to regarding my case

My gaming id is 9*******

My registered email in my 1win account is p********@gmail.com

While registering the complaint, I accidentally typed the email t************@gmail.com

I am waiting for your reply. Please talk to 1win support. Please tell me what happened to 1win support.

I received an email Is this email sent by Casino Guru Team

Dear theprince0157, this is not our email or communication method. Please do not reply.

Has 1Win Casino responded? If 1Win has not responded.

I have 100k subscribers on youtube and 150k members on telegram.

If 1win freeze my account without any reason

So I will tell about 1win fraud on my YouTube and Telegram.