The player from Germany probaly complains about unprocessed withdrawal. We rejected the complaint because the player didn't respond to our messages and questions.
1win Casino - Player is enquiring help.
Amount: €1,803
1win Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.6
1win Casino has a Safety Index of 7.6, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
3 years ago
Translation
1win is a scam and never pays out. CAUTION !!! There are scammers at work here mfg detlef
Automatic translation:
Public
Public
3 years ago
Dear dieter77,
Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Please could you elaborate and describe what happened in more detail?
Do I understand correctly that you are trying to withdraw your winnings?
I will be waiting for your reply patiently.
Best regards,
Kristina
Public
Public
3 years ago
Thank you for your reply, dieter77. Could you please clarify how long you have been trying to withdraw your winnings? Do you have any pending withdrawals? If yes, when exactly did you request them?
