The player's unable to play in the casino due country restriction. The complaint was closed as the player stopped responding.
1Red Casino - The player's unable to play in the casino.
Amount: €50
1Red Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
1 year ago
Public
Public
1 year ago
Translation
These gentlemen they let me make a payment and play the first time. When I make the second payment they say that the game is not available in Portugal. So far money nor see it.
A shame
Automatic translation:
Public
Public
1 year ago
Dear Carla.1973,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with 1Red Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
