The player from the US is struggling to get in touch with the casino’s support. We rejected the complaint because the player didn't respond to our messages and questions.
The player from the US is struggling to get in touch with the casino’s support. We rejected the complaint because the player didn't respond to our messages and questions.
The player from the US is struggling to get in touch with the casino’s support. We rejected the complaint because the player didn't respond to our messages and questions.
I having been trying to reach their customer service number for two weeks. It’s out of service. I’ve been told several times that a representative would call me back through the online chat. No call back.
I having been trying to reach their customer service number for two weeks. It’s out of service. I’ve been told several times that a representative would call me back through the online chat. No call back.
Dear Tammy,
Thank you for submitting your complaint. I’m sorry to hear about your bad experience.
Have you tried contacting the casino by email od phone? I found these contacts in ‘Contact us’:
+ 44 7399 007302
Thank you in advance for your reply.
Best regards,
Kristina
Dear Tammy,
Thank you for submitting your complaint. I’m sorry to hear about your bad experience.
Have you tried contacting the casino by email od phone? I found these contacts in ‘Contact us’:
+ 44 7399 007302
Thank you in advance for your reply.
Best regards,
Kristina
Dear Tammy,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Dear Tammy,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
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