The player from Luxembourg is experiencing difficulties opening a new account. We rejected the complaint because the player didn't respond to our messages and questions.
Dear Christine,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Do you receive any message when you try to open an account? Is the website itself accessible to you? Have you tried to communicate this issue with the casino?
Additionally, please check our recommended casinos for players from Luxembourg: https://casino.guru/top-online-casinos#tab=RECOMMENDED. To make absolutely sure you see the most suitable casinos, check your language and country preferences:
I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards,
Petronela