HomeComplaints1ACasino - Player is inquiring about demo play.

1ACasino - Player is inquiring about demo play.

Amount: ??

1ACasino
Safety Index:Very low
Submitted: 31 Mar 2020 | Case closed : 15 Apr 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player from United Kingdom wishes to continue demo game after his play money finished. We rejected the complaint because the player didn't respond to our messages and questions.

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4 years ago

I would like to know in your DEMO games if its possible to reset the DEMO BALANCE on the slot as i hit 0 on one of the slots i would like to continue playing

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4 years ago

Dear Kristiyan,

Thank you very much for your query. I would suggest contacting the casino directly. If there is any issue regarding casino, please do not hesitate to contact us, otherwise, I will be forced to reject your complaint. Thank you for your understanding.

Best regards,

Petronela

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4 years ago

Dear Kristiyan,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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4 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

 

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