The player from Finland complains about an uncertain issue. We’ve rejected this complaint as per the player’s explicit request.
Additional comments from the player:
"Having made a mistake in registering, I want all my data to be deleted and the 25 euros returned"
Additional comments from the player:
"Essendomi sbagliato ad iscrivermi desidero che vengano cancellati tutti i miei dati e restituiti i 25 euro"
Dear Roberto,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information. Could you please elaborate?
If I understood correctly, and you wish to receive a refund, I’m afraid you’ll need to complete the account verification.
I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.
Best regards,
Petronela
Dear Roberto,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information. Could you please elaborate?
If I understood correctly, and you wish to receive a refund, I’m afraid you’ll need to complete the account verification.
I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.
Best regards,
Petronela
Dear Roberto,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Dear Roberto,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
If I understood correctly, and you wish to receive a refund, I’m afraid you’ll need to complete the account verification. Please let me know how you wish to proceed with this complaint.
If I understood correctly, and you wish to receive a refund, I’m afraid you’ll need to complete the account verification. Please let me know how you wish to proceed with this complaint.
We’ve rejected this complaint as per the player’s explicit request. Sorry, we were not able to help you with this one.
We’ve rejected this complaint as per the player’s explicit request. Sorry, we were not able to help you with this one.
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