123 Vegas Casino - The player struggles to verify his account.

Just will not answer my emails. Will not make a withdrawal. Will not verify my withdrawal documents

Hello 1108danny,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 123 Vegas Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you spoke to the casino and what was it about?

Please note that the verification process may take up to 14 days after sending in all the requested documents.

Looking forward to your answer.

Regards,

Nick

Dear 1108danny,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Will I got fed up with this casino. I have not the time or patience for them. I payed my winnings because they were not responding to any emails. I give them a very bad reputation. 1108danny

Hello 1108danny,

In that case we will be forced to reject the complaint. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you.

Regards,

Nick