HomeComplaints123 Spins Casino - Player's not able to create an account.

123 Spins Casino - Player's not able to create an account.

Amount: €856

123 Spins Casino
Submitted: 25 Mar 2022 | Closed : 11 Apr 2022
Closed Our verdict

Player stopped responding

REJECTED

Case summary

The player from South Africa is experiencing some issues during the registration process. We rejected the complaint because the player didn't respond to our messages and questions.

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I want to play spinaway when I'm trying to register my password and also email is not working

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Hello SINDI,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. Before we move forward with this complaint - do I understand correctly that you are trying to create a new account at SpinAway Casino?

Looking forward to hearing from you.

Best regards,

Kristina

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Dear SINDI,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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